Financial planning

At CSC, we believe great financial planning is a mix of real listening, decades of experience and making it simple to get the advice you need, how you need it.

alt text

The experience to get you there

CSC’s authorised* financial planners are dedicated to getting to know you and what you want out of life and helping you lay out a path to get there, step by step. 

 Financial Planning Services A plan that’s right for you

No matter what kind of advice you need, whether it’s one big plan or a more continuous stream of check-ins, our financial planners are there for you.

Comprehensive Advice

Creating a full financial plan or a range of scenarios tailored to you

 Ongoing Advice

Annual or biannual advice and check-ins so you’re on track

On the road

Advice for those who don’t live in Canberra, Sydney, Melbourne or Brisbane


To make an appointment, please give us a call on 1300 277 777. We'll ask you a few questions to pinpoint exactly what kind of advice you need, and then schedule you in with one of our authorised financial planners.

Your Financial Planning Options

Just as everyone has different goals and needs a tailored financial plan, we also want to deliver advice when, where and how our members need it.

Find out more

Have some questions? We're here to help.

We're pleased to offer all members a complimentary 15 minute conversation with one our financial planning specialists to answer your questions.

Find out more

Webinars and Seminars

If you’d like to learn more about your super, from contributing and investing through retirement options, consider attending one of our super sessions in-person or online.

Find out more

Meet our Financial Planners

Everyone wants something different out of life, and accordingly, no two plans are the same. Our authorised* financial planners aim to get to know you, so they can guide you to where you want to be.

Find out more

More information

How it works

At first glance, getting financial advice can seem quite intimidating. But we’ve broken it down into four simple steps for our members.

1. Get in touch

Call us on 1300 277 777, or email us at We’ll ask you a few questions to pinpoint exactly what kind of advice you need, and schedule a face to face or telephone appointment with one of our authorised financial planners.

2. Complete a discovery record

After scheduling your appointment, you’ll receive a welcome pack in the mail that has your appointment details, but more importantly, has a few documents for you to fill out. These documents will allow your financial planner to get to know you, understand what your financial situation is, your goals, and basically, allow your financial planner to get your appointment off to a good start.

3. Talk it out and agree on how far you want to go

Your financial planner will have your first meeting with you, talk to you about your discovery record, further their knowledge of you and see how much advice you actually need. Your financial planner will use this to quote you a fee for financial advice.

4. Planning with you

From here your financial planner will use all the information they've gained from you to create a financial plan, or a few different scenarios, that are tailored to you and getting you where you need to be.

What it costs

1.    Comprehensive advice

At CSC, we believe all our members deserve all the guidance they need to secure a safe and comfortable retirement as well as have the peace of mind that they and their families are in safe hands. Our financial planners aim to provide good value advice.

An initial appointment will cost $185 and a full plan costs $3,300 on average. Depending on complexity a personal financial plan can cost up to $6,600. These figures are inclusive of GST.

2.    Ongoing advice

Ongoing advice starts at $2,200 per annum (incl. GST).

3.    Simple advice

For CSC PSSap members, you can get over the phone advice for commonly asked questions like whether you have the right level of insurance or how you should be contributing to your super for no additional cost.

Unfortunately, CSS and PSS member schemes being defined benefit are a bit more complex, meaning phone advice isn’t available.


Appointment Cancellation Policy

We know that your time is valuable and we appreciate that you understand ours is too.

The financial planning service is subject to a 48 hour cancellation policy for appointments with our authorised financial planners. Any cancellation or rescheduling of an appointment with a financial planner that occurs 48 hours or more before the scheduled appointment time is at no additional cost to you.

However, a cancellation fee may be charged* for:

  • any cancellation or rescheduling of an appointment with a financial planner that is made within 48 hours of the appointment; or
  • any failure to attend an appointment with a Financial Planner without contacting your financial planner to cancel or reschedule the appointment.

* The cancellation fee will be equal to the GST inclusive amount of the appointment fee for the cancelled appointment as detailed in this Financial Services Guide.

To cancel or reschedule your appointment, please call 1300 277 777.

*Our authorised financial planners are authorised to provide advice by Guideway Financial Services (ABN 46 156 498 538, AFSL 420367). Guideway is a licensed financial services business providing CSC financial planners with support to provide members with specialist advice, education and strategies.

Share this article

Next I'd like to...

Factsheets and publications

Understand the ins and outs of super with our simple factsheets and publications.

Learn more

Product Disclosure Statement

The PDS provides important information about the fees, benefits, risk and cost of investing your super.

Learn more


Make changes to your super or insurance with these forms.

Learn more