Find your scheme and log in
If you're unsure of your scheme or you're having trouble logging into your account, we're here to help.
I don't have super with CSC yet
Welcome to CSC! We suggest you get started on our funds and products page. It will give you an overview of the funds currently open to new members.
If you'd like to speak with a member of our customer team, please contact us.
I’m unsure of my fund
You'll need to know which fund your super or pension account is with before you can access your secure portal. If you're unsure which scheme to log into, here's some information that might help you.
Find your fund
We've published an overview of our funds and products, from 1922 to today.
Perhaps you remember when you started working for the Australian Government or joined the Defence Force? Use this page to understand when our super funds opened and closed, and which one could be yours.
Do you have a recent statement from us?
Your fund details and member number will be listed on your annual statement.
Check your email
We often include the name of your super or pension account in emails we send you. Look for a recent email from us and see whether your fund is listed.
Ask your employer
If you're currently contributing to your CSC account, your employer should be able to tell you which fund you're contributing to.
I can't log in
There could be a few reasons why your login isn't working. Here are some common things you can check.
Are you trying to access the correct portal?
Our portals have different links to log in, so double check you've selected the right portal for your super, pension or retirement income (CSCri) account.
Are you using the correct format for your reference number?
If you're logging into your super account:
- your reference number is the same as your Service Number or AGS number
- there are no letters at the end of your reference number.
If you're logging into your pension account:
- make sure your reference number is followed by the first two letters of your scheme
- for example; 71234567PS for PSS pension information, or N1111DF for DFRDB pension information.
If you're logging into a MilitarySuper account:
- your reference number is the same as your service number, preceded by your service identifier – A for Army, N for Navy, R for RAAF.
Have you entered your date of birth correctly?
CSS, DFRDB, MilitarySuper (MSBS) and PSS: It should have no spaces or dashes. For example, for 1 January 1950, enter '01011950'.
Do you need to reset your password?
If you’ve forgotten your password, use the ‘I’ve forgotten my password’ link on the login page and follow the prompts to reset your password.
We’ll send verification details to the phone number or email address we have on file, so if you haven’t updated your details in a while it’s best to give us a call.
If all else fails
Try closing your internet browser down entirely and starting from scratch. You can also try hitting shift and F5 with your browser window open, this will force the browser to do what’s known as a ‘hard refresh’, which can help to resolve some issues.