Alert Due to scheduled maintenance, PSSap and ADF Super customers may not be able to access LifeApp and eClaims services between 7pm 28 January and 8pm 29 January.

New Employees

Learn everything you need to know about setting up and administering super for new employees.

Important

The sections of this webpage about scheme eligibility cover the default rules for participating employers in CSS, PSS and PSSap. Your agency may have different rules, so if you’re not sure about your specific eligibility criteria, please contact our employer service desk or the Department of Finance’s SuperBranch before relying on this information.

The information on this page and connected to it doesn’t cover ADF employment at this stage. We’re building content about that so you’ll see more information soon.

When a new employee starts with you, follow these steps: 

  1. Find out what super fund they can/must join

    You’ll need to consider the stapling rules that came into effect from 1 November 2021. Find out more >

  2. Send them important information about their super fund and any forms they need to complete before they begin their employment with you.

    Find out more >

  3. Start up their super account

    Find out more >

  4. Get their salaries and contributions ready to report to us

    Find out more > 

If you know your organisation has never contributed to a CSC super fund on behalf of your employees before, your new employee may be able to choose PSSap under the choice of fund rules. Generally, the person must have been in eligible employment for a continuous period of at least 12 months to do so. Learn more about employees who are not in eligible employment.

If you’re unsure, start with step 1 above to find out more.

 

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