Claiming invalidity benefit
This page provides information about the benefits available to you if you are deemed unable to work due to invalidity. It explains the process of classifying you as medically retired, how benefits are calculated, benefit options available and how pensions are adjusted each year.
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Invalidity retirement process
If you are under 60 and believe that a medical condition shows that you should be retired on medical grounds, you should follow the steps below
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Contact your personnel section
You should make arrangements with your personnel section to be examined by an Approved Medical Practitioner (AMP) from one of our approved medico–legal service providers. Your personnel section will make an appointment for you and provide a completed medical examination report to take to the examination.
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Attend a medical examination
The results of your examination will be sent directly to your personnel section.
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Your personnel section will submit documentation to CSC
If, as a result of the examination, the AMP thinks that you are, or may become, totally and permanently incapacitated, your personnel section will send us all completed documents to help us decide whether you should be retired on medical grounds. Any other supporting evidence you have, such as a report from a specialist or a general practitioner must also be forwarded.
After considering the assessment panel’s recommendation, we will then decide whether to agree to your invalidity retirement. We will also consider whether it is practical for your employer to provide you with a suitable job or for you to obtain such a job with a different employer. In some circumstances, we can agree to invalidity retirement without the need for the assessment panel’s consideration. This generally occurs if your medical condition is such that we consider there is no reasonable doubt that you are totally and permanently incapacitated.
Note: It is important for you to know that formal retirement by your employer cannot occur until we issue a certificate to your employer stating that, if retired, you will be entitled to receive invalidity retirement benefits from PSS.
Over 60
If you are over 60 and believe that a medical condition shows that you should be retired on medical grounds, you should contact your personnel section, who will send CSC the required documents we need to consider your application.
Pre–assessment payments
You might also be entitled to receive pre–assessment payments while you wait for our decision. The reason for pre–assessment payments is to provide you with some form of income, after your sick leave runs out, while you wait for us to assess your application.
To qualify for pre–assessment payments you must not be a LBM or be receiving worker’s compensation payments, and you must have been off work for 28 days or more. However, before deciding whether to make pre–assessment payments, we need a medical report from one of our AMPs, which indicates that there is a likelihood that you are, or will become, totally and permanently incapacitated.
This is deliberately set as a lesser test than that required for invalidity retirement, to make sure that your income is reasonably protected until the invalidity retirement decision is taken. However, it does not automatically follow that your invalidity retirement will be approved even though we may approve pre–assessment payments for you.
Pre–assessment payments do not affect the calculation of your invalidity retirement benefit. However, if your invalidity retirement is approved and commences from a date before your pre–assessment payments cease, the invalidity benefits due will be offset by any pre–assessment payments made in the overlapping period.
Superannuation contributions to PSS, at the normal rate, must also be deducted from your pre–assessment payments.

Rehabilitation
If we are advised that an appropriate program of rehabilitation may prevent you from becoming totally and permanently incapacitated, we may consult Comcare or another rehabilitation provider about such a program. Also, if it is considered that a rehabilitation program is likely to be cost–effective in reducing the likelihood of your invalidity retirement, we may require you to attend that program. The cost of the program is met by us.
Pre–assessment payments continue to be made to you during a rehabilitation program approved by us.