Apply for CSC Retirement Income - Standard and Transition

Learn how to apply for CSCri Standard retirement income stream or Transition to retirement income stream

Before you begin

Before you apply for a CSC Retirement Income solution, you should determine whether you are eligible for a Transition to retirement income stream or a Standard retirement income stream, depending on where you are in your retirement journey.

Review our retirement solutions

Start by reading

CSCri Product Disclosure Statement

Issued 25 March 2022, this document provides important information about the features, benefits, risk and cost of investing your super in CSCri.

Target Market Determination (CSCri)

Target Market Determination for CSCri effective 13 May 2024.

Understand key features of CSCri

Minimum investment

CSCri accounts must start with a minimum investment of $20,000.

This money can come from:

  • your existing PSSap (including Ancillary) account; and/or 
  • another superannuation fund; and/or
  • an eligible superannuation fund contribution (such as an after-tax/non-concessional contribution); and/or
  • a lump sum amount from either CSS or PSS when you permanently retire (standard income stream only).

Flexible income and ad hoc options

Income payment frequency

Choose how often you are paid: fortnightly, monthly, quarterly, half yearly or annually.

Minimum annual payment

There is a minimum annual amount you must be paid, this is based on ATO requirements.

Maximum annual payment

If you are a standard retirement income stream customer, there is no maximum income that can be paid to you, but if you are a transition to retirement income stream customer, you can only be paid a maximum income of up to 10% of your account balance per year.

Ad hoc withdrawals

Available for standard income stream customers. For transition to retirement income stream customers, ad hoc withdrawals are available only if you meet a ‘condition of release’.

Tax benefits


Age 60 and over

Under age 60

Transition to retirement income stream

  • Tax-free income payments
  • Concessional tax on income payments

Standard retirement income stream

  • Tax-free investment returns
  • Tax-free income payments
  • Tax-free ad hoc withdrawals
  • Tax-free investment returns
  • Concessional tax on income payments
  • Concessional tax on ad hoc withdrawals

Flexible investment choice

Choose one or a mix of up to four investment options: cash, income focused (default), balanced and aggressive.

Restart your CSCri account with additional amounts

You can restart your CSCri account at any stage by adding additional amounts. The minimum amount of additional money required to restart your CSCri account is $10,000 (in addition to your current CSCri balance). As there are minimum drawdown requirements for CSCri, you may need to have received the minimum annual payment into your bank account before you’re able to restart.

How to apply     

  1. Gather your information

    You will need to provide certain information in your application for CSCri, which might include:

    • your member number, which can be found in the CSC Navigator or on your Annual Statement.
    • Tax File Number
    • amounts you will transfer into your starting balance, and where they will come from (i.e. other super funds, personal contributions)
    • how you want your super to be invested (i.e. one option, or a mix)
    • bank details for payments and withdrawals
    • identity documents for digital verification, or certified documents
    • beneficiary nomination
  2. Download the application form

    Complete the application and send it to us. If you need assistance, contact [xxx].

    Download the CSCri application form

  3. Fund consolidation

    If your application is accepted and you are commencing your CSCri with multiple sources or a personal contribution only, we will consolidate your funds into your PSSap account (or set up a PSSap Ancillary account for you if you do not already have one).

  4. We'll set up your CSCri account

    Once all your funds are consolidated into PSSap, or we receive your single source starting amount, and your application has been accepted, we'll set up your account.

  5. Welcome to CSCri

    You will receive an email or letter welcoming you to CSCri and letting you know your account details.

Contact Us

Operating hours: 8.30am - 6.00pm, Monday to Friday (Australian Eastern Daylight Time).


Local: 1300 736 096

Overseas: +61 2 4209 5402


Local: 1300 304 241

Overseas: +61 2 4253 6122


Locked Bag 8840
Wollongong NSW 2500

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