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New user request: Employer Services Online

Access Request form

Why use this form?

If you administer superannuation for employees on behalf of your Agency, use this form to request access to Employer Services Online (ESO).

Note: Only approved users are able to access ESO. You will need to provide the name and contact details of your Authorising Officer when completing this form. Your Authorising Officer will be notified of your request for access to ESO when you submit this form. By submitting this form, you declare that you have been authorised by your Authorising Officer to access ESO with the privileges specified in this form and you acknowledge that your request for access will be declined if that authority has not been granted.

There are two levels of access when using ESO. Both options will allow you to access CSS and PSS member data reports (if you're requesting access to the CSS and PSS Employer Services Online portal).

  • Read only: generally for HR staff wanting to find out who is eligible for CSC defined benefit products
  • Read/write: generally required by payroll staff, allows users to access all of the ESO functionality, including payfile submissions.

If you need help, you can call us at any time on 1300 338 240

User

Contact details

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Products they can manage

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Agency

Agency details

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Authorising officer details

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Terms and Conditions

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We're committed to protecting your privacy. We collect your personal information for the purposes of providing superannuation services, improving our products and to keep you informed. We will only share your personal information where necessary for providing superannuation services. This may include disclosing your personal information to our scheme administrator, service providers or government or regulatory bodies. Your personal information may be accessed overseas by our service providers. Please see our privacy policy for full details. Your personal information will not be otherwise used or disclosed unless required or permitted under law. A full copy of our privacy policy as well as the privacy complaint process is available at Privacy Policy.

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Forms & documents

Download the documents you need to manage super and support your employees.

Read the article: Forms & documents