We're here to make your job easier.
Whether you need information about our super funds, help with a process or training, we’re here to help. We’ll tailor solutions to meet your needs and partner with you to support your employees through their super journeys.
Service Desk
Support when you need it.
Just call us on 1300 338 240.
We can help you out when you need information on:
- Operational requirements for our schemes
- How to determine scheme eligibility for new or returning employees
- Processing of SuperStream contributions
- How to calculate salary for super
- How to deal with overpaid or underpaid contributions
- How to make changes to previously reported salaries and contributions
- General invalidity and insurance questions, and
- Any other topics not mentioned above.
We also look after our clearing house, QuickSuper*, and will work with you to sign you up to the service.
We have a range of online resources available including calculators, quick guides and training notes.
Want more help? If you feel your organisation could benefit from training, see our Training and education options.
*QuickSuper is issued by the Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714.
Our Employer Engagement Team are a valuable point of contact at CSC.
Through the provision of organisational level support, our team of Employer Relationship Managers and Employer Educators ensure you have the tools and knowledge to manage your super obligations quickly and easily.
Our team can:
- Consult with you to identify your organisation’s super needs and provide insights into your department through detailed CSC data
- Organise the delivery of necessary training and services to your department via a tailored engagement plan
- Proactively keep you informed about super issues that may affect you and your employees
- Identify and coordinate employer training opportunities
If you would like to meet your dedicated Employer Relationship Manager or if you have an enquiry about your employer obligations where you need further training, please reach out today on 1300 338 240 or employer.service@contact.csc.gov.au.
Tim Hart
Manager, Employer Engagement
Tim has been with Commonwealth Super Corporation for over ten years, dedicated to providing efficient, high-quality service to our employers throughout Australia. His accomplishments span roles within leadership, relationship management, contract and project management, education and training, as well as data and analytics and holds qualifications in both Superannuation and Business Administration and Management.
Tim’s professional outlook focuses on the future integration of innovative and effective communication, ensuring positive outcomes and an enhanced level of employer engagement through service excellence.
A Canberra local, and interested in spending time outdoors and keeping fit, Tim has been immersed in Canberra’s live music scene for over 20 years.
Anthony Arndt
Employer Relationship Manager
Anthony joined the CSC Employer Engagement Team in July 2023. He has over 12 years dedicated experience having worked for NGS Super, Guild Super and Vic Super in Relationship Management and Business Development roles. With a Bachelor of Business and Advanced Diploma of Financial Planning he is passionate and committed to delivering high quality service to employers and creating value for their staff.
Anthony finds great reward in building relationships with organisations and making super easy for people to ensure they achieve their retirement objectives.
Teddy Tambun
Employer Relationship Manager
With more than 15 years' experience in financial services, Teddy strives to deliver a level of service that exceeds his client's expectations.
He is passionate about delivering a strategic partnership with his employers for the purpose of building out a workplace engagement activity on behalf of your employees.
He aims to help members to make active decisions towards their financial journey and ensuring they have the best possible retirement outcomes for themselves and their families.
Teddy holds an RG146 qualification and has completed an Advanced Diploma of Financial Planning. Outside of work, Teddy enjoys spending time with his young family and staying fit.
Travers Wardell-Burrus
Employer Relationship Manager
Travers is passionate about all things super, and empowering organisations and their people to make informed financial decisions to achieve their goals.
With a background in delivering education and advice across Australian Government and Defence at CSC since 2017, Travers knows the benefit of trusted and timely guidance, and will support your vision for your employees’ financial wellbeing, from recruitment to retirement, through focused and data-driven engagement.
Out of office hours, you’ll often find Travers on the hockey pitch or in the kitchen.
Aimee Deacon
Employer Trainer
Aimee joined the team in March 2024, bringing over 15 years of experience in superannuation. She is passionate about delivering training in an easy-to-digest manner. Aimee has been a presenter for the Emergency Services Super Fund in Victoria and has extensive experience in insurance, having worked with several industry super funds. She also has a background in complaints resolution from her time with the Australian Financial Complaints Authority (AFCA).
Aimee enjoys getting to know employers, simplifying complex topics, and improving processes to help them focus on their day-to-day tasks. She holds an RG146 qualification and has completed an Advanced Diploma of Financial Planning. Outside of work, Aimee enjoys cooking, art, and exploring Victoria’s many wine regions.