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Navigating redundancy

A redundancy, whether it’s voluntary or not, can significantly affect your super and insurance cover. Understanding your options can make a real difference down the line.

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  • CSS
  • DFRDB
  • MilitarySuper
  • PSS
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Understanding your options when you leave the military can make a real difference to your super. Whatever you choose may have long-term implications. To find out more about your redundancy option, please read our Application for Benefits on retrenchment.

We're here to help. 

Redundancy can be complex and stressful. We understand that and we're here to guide you through the whole process. Give us a call on 1300 006 727 to discuss your options.

As a PSS member you have 3 months before or after your cessation date to submit your redundancy benefit application.

Failure to submit your benefit application within this timeframe may result in your benefit being treated as unclaimed money and paid to the Australian Taxation Office (ATO).


Note: If you’ve been on extended sick leave, you may be eligible for invalidity retirement.

Before accepting a redundancy, please speak with your employer about being assessed for invalidity benefits instead.


  1. Receive an offer

    Your employer will reach out to you with either an expression of interest or offer of redundancy, although sometimes the redundancy may be involuntary. At this time, they might also provide you with a severance payout estimate. This is separate to your redundancy entitlements from CSC – these will be outlined in a separate benefit estimate.

  2. Get a benefit estimate

    Your redundancy benefit from CSC could include a lifetime pension, lump sum or a combination of both.

    Your employer will contact us for a benefit estimate of your entitlements after you give them authority to request it on your behalf. The benefit estimate will be returned to your employer generally within 5 business days.

    Note: If you don’t receive a benefit estimate before you cease employment, you should speak with your personnel section as soon as possible.

  3. Consider your options

    Take some time to read your estimate and review the redundancy benefit application and factsheet. Now might be a good time to seek financial advice to discuss your options. You can book an appointment to see one of our Financial Planners* on 1300 277 777

  4. Submit your benefit application

    Once you’re ready to make a decision about your super options, you can download your redundancy benefit application and submit to formsandapplications@csc.gov.au or the postal address listed on the form. Your application can be submitted up to 3 months before your cease date.

    Don’t forget to include a Tax File Number (TFN) Declaration form if you’re claiming a pension. You can download this form from ato.gov.au.

    Your benefit application generally takes 15 business days to process from the later of your redundancy date, or the date your completed form is received by CSC, but in peak periods it may take longer. Once it’s finalised, we’ll advise you of your entitlements and the expected payment date.

    Redundancy application form 

*Our authorised financial planners are authorised to provide advice by Guideway Financial Services (ABN 46 156 498 538, AFSL 420367). Guideway is a licensed financial services business providing CSC financial planners with support to provide members with specialist advice, education and strategies.

PSSap Ancillary Membership

Depending on your age and retirement status, you may be required to rollover a portion of your benefit to another fund. If you want to keep your super with CSC, you can open a PSSap ancillary account by selecting this option on your redundancy application form.

Financial planning

Now might be a good time to seek financial advice to discuss your options. Get advice

Rollover your benefit

You can open a PSS accumulation plan account to keep your super with CSC. About PSSap
more freedom when you need it

Manage your income in retirement with CSCri

Commonwealth Superannuation Corporation retirement income, or CSCri, is a more flexible way to access your super when you retire, giving you more freedom to receive your money when and how you need it.