Careers

Make your mark in the financial services sector.

For over a century the people of CSC have served—and continue to serve—current and former Australian Government and Australian Defence Force employees, and their families.

As one of Australia’s first superannuation funds, our purpose is to build, support and protect better retirement outcomes for all our customers. Our mission is to be the trusted and valued partner who achieves long-term investment objectives, guides informed retirement decisions, and gives our customers peace of mind that their futures are in safe hands.

We manage 11 government super funds. Over 680,000 Australians trust us to look after $56.7 billion of their retirement savings*.

CSC in our current iteration was established in 2011 as a corporate Commonwealth entity. We operate with a separate legal status and function in a corporate framework as a commercial entity—therefore working at CSC is not a government role/positon.

Join us at CSC and see we all have The drive to make a difference.

United as one

Strive together

Thrive at CSC

At CSC, our diverse workforce of talented people unite to guide our customers to reach their retirement dreams.

Our work makes a real difference to customers’ lives. We are proud to wear the government crest, and proud to serve those who serve our country. Every day we each have the opportunity to contribute and strive for excellence, together.

Super is personal, and so is our approach to one another. We are committed to ensure people at CSC thrive. We create opportunities and nurture our people’s careers, so they lead meaningful and balanced work lives.

If you share these same values, and have the drive to make a difference, we’d welcome you to join us.

What we do best

  • We’re global leaders.

    As one of Australia’s first super funds, our story started with a small pension fund, the 1922 Scheme. Fast forward 100 years to today, CSC is now recognised as a global leader in best-practice governance and innovation.
     
    See what we’re all about

  • We’re on a mission.

    We act as the trusted and valued partner who achieves long-term investment objectives, and guides informed retirement decisions.

    We’ve partnered with millions of Australians to grow their savings for retirement—they have peace of mind that their families and futures are in safe hands.

    We are committed to our customer promise, vision, and values.

    See how our plan comes to life

  • We’re always innovating.

    We’re pioneers in super—beyond a century of experience and understanding, we have a strong history of awards and innovation.

    See how we shine  

     

Our values

Our values articulate the way CSC employees expect everyone at CSC to behave—both with each other, with our customers and other stakeholders.

Our values sit within the context of CSC's Vision and Mission, which guide us in ‘what’ we do and describe the ‘how’ of our actions. Not only do we want to provide the best outcomes for our customers, but we strive to do it in a caring and considerate manner.

CSC Values

Our core competencies

Our core competency framework outlines the key sets of skills expected of our people, to perform their job effectively and deliver on our customer promise. The framework supports us to realise our potential through improving performance, targeting and aligning development, and creating clear career development pathways.

What this means for you as a candidate

  • Delivering results and meeting customer expectations: Prioritises external and internal customer needs, working hard to produce quality outcomes and deliver a seamless customer experience
  • Working with people: Works within a united organisation; shows compassion, trust and respect towards others, communicates readily and provides feedback and support
  • Adapting and responding to change: Adopts to changing circumstances and encourages new ways of working; remains calm, positive and productive in ambiguity
  • Deciding and initiating action: Takes the initiative and makes prompt, clear decisions which may involve tough choices of considered risk
  • Analysing: Shows evidence of clear analytical thinking and gets to the heart of problems and issues
  • Commercial and strategic thinking: Demonstrates commercial thinking and works strategically to realise organisational goals

 

Advantages of working at CSC

Work alongside accomplished, expert investors and finance sector professionals with deep industry experience.

Be recognised with competitive remuneration, benchmarked against the financial services industry, reviewed annually.

Career development including advanced learning opportunities, leadership development, study leave/assistance.

Access to our contemporary, collaborative and sustainable work spaces in Canberra and Sydney.

Access flexible working arrangements for the opportunity to structure your work location and schedule in ways that deliver the best possible outcomes for our customers.

Join a culture that supports and encourages a diverse and inclusive workforce, where our goal is to be a great place to work, ensuring all people feel valued, respected and supported.

Opportunities to give back and make a difference through our workplace giving program, access to volunteer leave and support fundraising activities.

Access to our award winning health and wellbeing strategy SuperYou, for a range of health and wellbeing programs and initiatives.

Return to work your way. Our spaces are all accredited as a Breastfeeding Friendly Workplace.

Breastfeeding Friendly Workplaces

At CSC we appreciate that everyone has different personal commitments and we’ll work with you to provide flexibility to achieve great things for you, your team and our customers.


*As at Sept 2022, including pensioners.

Meet our people

Our people are doers, defenders, champions, challengers and advocates. Together, we bring individually unique strengths and experiences which help to guide and delight our members.

“Over the past 11 years at CSC, I’ve spent time connecting with our customers in different ways.When you really listen you can’t help but want to do better for them. When you deliver something to the customer that makes things better for them, you get a win from that! Most importantly, I feel empowered to make a difference.”

Ashleigh

Customer Innovation


“My team is responsible for meeting and educating our customers on the complexities of their super fund, and hopefully painting a clearer picture for them. I think everyone deserves the right to financial freedom. Working for an organisation that values educating customers means I get to directly help people reach it.”

Edison

Member Education


"Throughout my entire 16 years at CSC I have been part of the Member Accounts Team and have experienced many changes and improvements to our business. My passion for working at CSC comes from the people I work with. As a Leader, I enjoy the opportunity to provide guidance and support to my team on a daily basis to ensure we are providing a positive experience for our members."

Jeremy

Employer Customer Engagement Team


"I’m grateful to be able to follow my passion in developing people. My job, sitting under Organisational capability and Change, is all about providing the right Learning and Development opportunities to help our talent find a way to shine. Harnessing and engaging our people’s capability to build a future proof workforce gives me joy."

Yuan

Learning and Development Coordinator


“I am passionate about being future focused. Being future focused contributes to our resilience. Organisations thrive when leaders can anticipate changes in regulations, technology and customer demands. When we’re future-focused we see beyond the here and now. This motivates me to find solutions to everyday problems (even future problems), cope with major life changes and embrace change.”

Peter

Tax Team


Woman sitting together and laughing while looking at a laptop computer

“Working flexibly in some form is now a given—but every day I’m truly empowered to design my life to work best for my manager, team, and me. It’s all about having the choice to confidently meet my responsibilities both at work, and home—and everywhere in between.” Karen, Brand and Communications Manager


Man looking at laptop and talking on video conference

Not seeing the right role for you?

Join our talent community today to be contacted about future CSC positions.

Create a profile

Meet our Talent Acquisition team

At CSC we’re committed to supporting our people learn, grow and succeed at every stage of their career.

Reach out to our Talent team at any time—they’re here to support you.

Robbie Cao

Talent Acquisition Lead

Email: robbie.cao@csc.gov.au

Phone: 02 6275 7250

Tina Phengrasmy

Talent Acquisition Partner

Email: tina.phengrasmy@csc.gov.au

Phone: 02 6275 7293

Mai Saverimuttu

Talent Acquisition Partner

Email: mai.saverimuttu@csc.gov.au

Phone: 02 6275 7192

The hiring process

The steps below give you an idea of what to expect in applying for a role at CSC.

We’re committed to supporting our people learn, grow and succeed at every stage of their career.

What to expect

  1. Application

    The online application is where you provide your details and upload your resume.

    Before you apply, we encourage you to familiarise yourself with the CSC Core Competencies on the 'Why CSC' tab. These are the key sets of skills, knowledge, experience and behaviours required by all CSC staff.

  2. Phone screening

    A phone screen is an opportunity to connect with one of our Talent Acquisition Partners to discuss your application in more detail. We’re looking to learn more about what motivated you to apply and hear about your relevant experience.

  3. Online assessment

    You will undertake a range of assessments during the hiring process. These assessments are aligned to our values and core competences, which assist us in determining your suitability to join the team at CSC. This process may also include general ability assessments dependent on your role.

    • Our Values – Customer Driven, United, Accountable, and Future Focused
    • Our Core Competencies – Delivering results and meeting customer expectations, Working with People, Adapting and Responding to Change, Deciding and Initiating Action, Analysing, and Commercial and Strategic Thinking.
  4. Interview

    As your application progresses, you may be invited to one (or more) interviews, where we’ll ask you a range of behavioural questions to understand your work style.

    Be sure to prepare for your interview and do some research on CSC and be ready at interview to express why you are motivated to work with us.

    Be open and engaging in your interview. We suggest using the STAR (Situation, Task, Action, Result) format and respond to questions using examples of your experience.

  5. References

    Reference and background checks are conducted at this stage.

  6. Offer

    And finally, the offer starts with a verbal offer. Upon acceptance of the verbal offer, this will be followed by a written offer and contract.