Make a claim
It’s easier than you might think: When you let us know you’d like to consider claiming, we’ll pair you up with a dedicated case manager who personally oversees the process.
Please select your scheme so we can display the right information for you:
- ADF Super
- CSCri
- PSSap
Relevant content will appear after you select a scheme above.
ADF medical transition
Protecting your financial future if you're medically transitioning from ADF.
Read more about ADF medical transitionMember guide to ADF Medical Transition and Retrospective Invalidity
The process, your options, and what happens post-transition.
Read more about Member guide to ADF Medical Transition and Retrospective InvalidityWe're super sorry
We are still developing content for CSCri on this page.
If your treating doctors believe that your medical condition shows that you should be retired on medical grounds, you should make arrangements with your personnel section to be examined by an Approved Medical Practitioner (AMP) from one of our approved medico–legal service providers.
Your personnel section will make an appointment for you, and they will also give you a form to take to the assessment.
The results of the assessment will be sent direct to your personnel section. If, as a result of the assessment, the AMP thinks that you are, or may become, totally and permanently incapacitated, your personnel section will send us all the required documents to help us decide whether you should be retired on medical grounds. Any other supporting evidence you have, such as a report from a specialist or a general practitioner, must also be forwarded.
For more information, please refer to the documents below.
More information
Invalidity benefits
Look into your options if you are not likely to work again due to an incapacitating condition.
Death and invalidity benefits
This document outlines information on CSS death and invalidity benefits. It forms part of the CSS Product Disclosure statement.
lifePLUS insurance
If the unexpected happens and you’re sick or are injured, our flexible lifePLUS insurance is there to help you through today and to secure your tomorrow.
Read more about lifePLUS insurance