Taking a redundancy

A redundancy, whether it’s voluntary or not, can significantly affect your super and insurance cover. Understanding your options can make a real difference down the line.

Navigating redundancy for PSS members

Redundancy can be an overwhelming time for you both professionally and personally. CSC is here to support you with information about your super, and with practical advice and resources to help as you decide what’s next.
Taking steps early in the redundancy process will help make this transition as seamless as possible. While the redundancy process can be different for everyone, this site explains some essentials about your super and the actions you need to take.

Quick links

Resources to help you navigate redundancy

Looking ahead: e-Learning Modules

CSC’s Looking Ahead Portal will help you with more information about your super, as well as resources for planning your next career steps, understanding whether you may be ready for retirement and how to support yourself through this time.

e-Learning Modules

Coping Through Redundancy

Coping Through Redundancy

Redundancy can be a challenging time, and this module shows you practical steps that will help you cope and prepare for what’s next.

Launch module Download workbook

Deciding Your Next Career Steps

Retired group of people

Deciding Your Next Career Steps

In this module you’ll take stock of where you’re up to in your working life, learn about the 5 Career Phases, the work options to consider and how to plan ahead for your next step.

Launch module Download workbook

Your Financial Check-Up

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Your Financial Check-Up

As you plan ahead for your next season, this module will show you how to take stock of where you’re up to financially and the resources that can help.

Launch module Download workbook

Am I Ready to Retire

Woman pondering

Am I Ready to Retire?

Redundancy can bring forward the decision about whether you’re ready to retire. This module explores the decision to retire and includes a quiz to see how prepared you are for retirement.

Launch module Download workbook

Understanding the Cost of Retirement

Jars filled with coins growing trees

Understanding the Cost of Retirement

In this module you’ll learn how to estimate cost of your retirement based on your own individual needs and circumstances. You’ll also find a Retirement Budgeting Worksheet and links to online resources.

Launch module Download workbook

Retirement Ready Online Program

Retired couple smiling

Retirement Ready Online Program

The complete resource for your retirement. You’ll learn how to create the retirement you want, and cut through the noise to the essential information and advice that will really make a difference for your retirement.

Launch module

Next steps

As a PSS member you have 3 months before or after your cessation date to submit your redundancy benefit application. Failure to submit your benefit application within the timeframes noted above may result in your benefit being treated as unclaimed money and paid to the Australian Taxation Office (ATO).
If you’ve been on extended sick leave, you may be eligible for invalidity retirement. Before accepting a redundancy please speak with your employer about being assessed for invalidity benefits instead.
  1. Receive an offer

    Your employer will reach out to you with either an expression of interest or offer of redundancy, although sometimes the redundancy may be involuntary. At this time they might also provide you with a severance payout estimate. This is separate to your redundancy entitlements from CSC – these will be outlined in a separate benefit estimate.

  2. Get a benefit estimate

    Your redundancy benefit from CSC could include a lifetime pension, lump sum or a combination of both.

    Your employer will contact us for a benefit estimate of your entitlements after you give them authority to request it on your behalf. The benefit estimate will be returned to your employer generally within 5 business days.

    Please Note: If you don’t receive a benefit estimate before you cease employment, you should speak with your personnel section as soon as possible.

  3. Did you know? You can also estimate your potential redundancy benefit by logging into your Member Services Online account and using the i-Estimator tool.
  4. Consider your options

    Take some time to read your estimate and review the redundancy benefit application and factsheet. Now might be a good time to seek financial advice to discuss your options. You can book an appointment to see one of our Financial Planners* on 1300 277 777.

    *Our authorised financial planners are authorised to provide advice by Guideway Financial Services (ABN 46 156 498 538, AFSL 420367.). Guideway is a licensed financial services business providing CSC financial planners with support to provide members with specialist advice, education and strategies.

    We're here to help

    If you're unsure whether you need advice, you can book a complimentary 15 minute general advice appointment with one of our dedicated in-house financial planners at CSC.

  5. Submit your benefit application


    Once you’re ready to make a decision about your super options, you can download your redundancy benefit application and submit to formsandapplications@csc.gov.au or the postal address listed on the form. Your application can be submitted up to 3 months before your cease date.

    Don’t forget to include a Tax File Number (TFN) Declaration form if you’re claiming a pension. You can download this form from ato.gov.au.

    Your benefit application generally takes 15 business days to process from the later of your redundancy date, or the date your completed form is received by CSC, but in peak periods it may take longer. Once it’s finalised, we’ll advise you of your entitlements and the expected payment date.


    Download the Redundancy Application Form

PSSap Ancillary Membership

Depending on your age and retirement status, you may be required to rollover a portion of your benefit to another fund. If you want to keep your super with CSC, you can open a PSSap ancillary account by selecting this option on your redundancy application form.

Find out more about PSSap Ancillary Membership
more freedom when you need it

Manage your income in retirement with CSCri

Commonwealth Superannuation Corporation retirement income, or CSCri, is a more flexible way to access your super when you retire, giving you more freedom to receive your money when and how you need it.

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