COVID-19 and your PSSap lifePLUS insurance

We’ve still got you covered with lifePLUS insurance during COVID-19

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With the uncertainty around us at the moment, you may be wondering about your insurance cover. Here’s the good news: generally speaking, your cover has not been impacted by COVID-19.
We have not made any significant changes to our underwriting practices, with the exception that we will take into account any travel you have made to overseas countries while they are on the Federal Governments Do Not Travel list due to COVID-19.

Covering your insurance premiums

If your account balance has insufficient funds to cover your insurance premium then any insurance cover you hold may be cancelled. To ensure that your cover does not cease, you will need to make a contribution to your PSSap account to cover the total premiums due. You may receive communications from us if your insurance is at risk of being cancelled.

You can check your super balance and level of cover using Member Online Services.

If you need to make a claim

If you need to make an insurance claim, whether it is COVID-19 related or otherwise, you simply need to meet the eligibility requirements for the benefit you are claiming. Find out more about making a claim.

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