CSC's response to COVID-19

Despite the amount of disruption and uncertainty all around us at the moment, our focus has not wavered; and that focus is our customers.

These are challenging and unprecedented times for all of us.The events that are unfolding around the world as a result of COVID-19 are having a significant impact on how we go about our daily lives.

Naturally, people are concerned about their future security, including their ability to provide for themselves and their family.

We're here to help during this uncertain time. Our team is available over the phone, via email and social media.

This page provides a range of resources and information to keep you updated and informed about the evolving COVID-19 situation, including how we’re managing the impact on your super.

A message from our Chief Customer Officer ...

The COVID-19 pandemic does not affect your insurance cover, payments or contributions. If you are experiencing financial hardship, you may be able to access up to $10,000 of your super this financial year and next. Apply through the Australian Taxation Office’s website, or your MyGov account. Our services continue as normal online, by phone and email, but meetings and seminars are being held online. Despite the disruption and uncertainty, our focus has not wavered; and that focus is you.

We're keeping our customers, staff, and your super safe

CSC’s operations during the COVID-19 event

A message from CSC’s Chief Customer Officer, Peter Jamieson

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COVID-19: How are we managing your retirement savings?

While COVID-19 is a genuine surprise, the evolution of financial, debt, and economic trends over the last few years have seen us progressively increase the diversification of your portfolios and continuously enhance the quality of our material private asset exposures.

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Dealing with market volatility in the face of pandemic risk

We are actively managing the potential risks arising from the COVID-19 pandemic, and are taking the current global context seriously.

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Super scams and fraud during COVID-19

Our vision is to build, support, and protect better retirement outcomes for all our customers and their families. This includes making sure you, and your super account, is secure.

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We’re committed to assisting any customer experiencing financial hardship, particularly during this difficult period.

Early access to super

The Government is allowing eligible individuals who have been financially impacted by the COVID-19 to access their super early. If you’re eligible, you’ll be able to apply directly with the ATO, or through your MyGov account. 

We're here to help

Frequently asked questions

We have provided answers to some of our most commonly asked questions, you will find EOFY information, our USI, help logging in to online services and many other question that we're regularly asked.

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Contact us

There are many ways for you to get in contact with us. Find our details below to get the right service for you.

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ATO - Early access to super

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Minimum annual payments for super income streams

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Australian Government - Early access to superannuation

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Insurance & Cover

At CSC, we want you and your family to be taken care of when the unexpected happens.

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Early access to super

In some situations, you may be able to withdraw your super before you reach your preservation age.

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Frequently asked questions

We have provided answers to some of our most commonly asked questions.

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