COVID-19 and your super

Despite the amount of disruption and uncertainty all around us at the moment, our focus has not wavered; and that focus is our customers.

These are challenging and unprecedented times for all of us. The events that are unfolding around the world as a result of COVID-19 are having a significant impact on how we go about our daily lives.
Naturally, people are concerned about their future security, including their ability to provide for themselves and their family.
We're here to help during this uncertain time. Our team is available over the phone, via email and social media.
This page provides a range of resources and information to keep you updated and informed about the evolving COVID-19 situation, including how we’re managing the impact on your super.

A message from our Chief Customer Officer ...

The COVID-19 pandemic does not affect your insurance cover, payments or contributions. If you are experiencing financial hardship, you may be able to access up to $10,000 of your super this financial year and next. Apply through the Australian Taxation Office’s website, or your MyGov account. Our services continue as normal online, by phone and email, but meetings and seminars are being held online. Despite the disruption and uncertainty, our focus has not wavered; and that focus is you.

We're keeping our customers, staff, and your super safe

Our operations during COVID-19

A message from CSC’s Chief Customer Officer, Peter Jamieson

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Temporary early access to your super

We’re committed to assisting any customer experiencing financial hardship, particularly during this difficult period.

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Minimum annual payments for super income streams

The Australian Federal Government have announced some changes that may impact how you drawdown from your CSC Retirement Income (CSCri) pension account.

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COVID-19 and your PSSap lifePLUS insurance

We’ve still got you covered with lifePLUS insurance during COVID-19

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Dealing with market volatility

We are actively managing the potential risks arising from the COVID-19 pandemic.

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Managing your retirement savings

Our team is constantly reviewing your exposures.

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Frequently asked questions

We have provided answers to some of our most commonly asked questions.

Frequently asked questions

Super scams and fraud during COVID-19

Keeping your super safe.

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