We only charge our customers the fees necessary to operate the fund.

We focus on reducing costs that are not expected to be compensated by prospective returns to customers—such as administration fees–and we seek to maximise the rewards for compensable costs—for example, investment fees for higher net returns.

We invest in high-quality assets and strategies that we expect will assist our customers’ to achieve your retirement goals, but are not able to be invested in at very low cost because they are not easy to access robustly.

Examples of such assets include high-quality private infrastructure and property assets, where the costs of actively managing the asset are higher than generic exposures to very small shares in such assets through listed markets.

We believe net returns, taking into account risks incurred in investing your savings, is the most appropriate measure of success. Because costs are involved to generate wealth and manage uncertainty, we’re unlikely to be the lowest-cost provider of super. However, we will only incur additional costs if we expect our customers will be rewarded with higher expected retirement outcomes, or less uncertainty.

How we’ve structured our fees

We’ve proactively designed our fees policy for managers and other service providers as a tool for managing any potential misalignment of interests (agency risk) to align the risk appetite and behaviour of agents to customers. We believe fees should encourage prudent and efficient risk-taking—not excessive risks or avoidance of risks.

We pay advisory fees only in sectors where net returns in the top quartile of active managers are expected to be higher, e.g. private equity, real assets, and hedge funds.


Investment returns adjusted for risks and fees 

We attempt to generate returns by investing your benefit. However, any investment involves risk – whether it’s inflation, equity risk or emerging risk among others. In light of those risks, we do our best to maximise investment returns by diversifying your portfolio and limiting losses during times when markets fall, while capturing most of the gains available when markets rise. This is why we don’t just look at returns net of fees. We also take into account the risk involved in investing so that we compare apples with apples by using a risk-adjusted return measure. Independent superannuation ratings and research company, SuperRatings, publishes this standardised metric on a monthly basis. Our default Balanced options maintain a very competitive net real return per unit of risk versus competitors across all relevant time periods, consistently in top or second quartile of peers. Our Aggressive and Income-focused options are consistently first quartile.

Risk adjusted returns graph 2021

Risk-adjusted returns, net of fees for periods to 31 January 2021 

PSSap Balanced option vs SuperRatings 50 universe. It's important to note, past performance is not a reliable indicator of future performance.

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