Understanding Death benefits
Planning for when you’re not going to be around can feel morbid. But with the right insurance cover and instructions about where you’d like your super benefits to go, you can rest easy knowing your family will have financial support.
Do you need to let us know a family member or friend has passed away?
Coping when someone close to us dies is difficult in times of sorrow. If you’re going through this, we’re so sorry—and please know we’re here to support you through making a Death benefit claim. You can call us on 02 6192 9521, or if you’d prefer to send an email, please use this form.
Who can make a Death benefit claim?
If you’re a dependant or beneficiary of the CSC Customer who has died, you may be able to make a Death benefit claim. If CSC and the insurer (if applicable) approve your claim, you will receive a lump-sum Death benefit payment.
The Death benefit payment may be made up of:
- an insurance benefit payment, if the person who died had Death and Total and Permanent Disability (TPD) cover, and
- a super benefit payment.
For more information, go to I’m a beneficiary.