Super scams and fraud during COVID-19
Our vision is to build, support, and protect better retirement outcomes for all our customers and their families. This includes making sure you, and your super account, is secure.
06 Apr 2020
Unfortunately, current market conditions—and new measures allowing Australians early access to their super—have given rise to an increase in scammers attempting to access the retirement savings of unsuspecting Australians.
Common red flags include:
• Unsolicited calls from people pretending to represent your super fund. For example, calls asking for your bank account details to receive a $10,000 deposit.
• Offers of help to apply for early release of superannuation.
• Emails, text messages, or phone calls asking for personal information, financial information or payment.
• Offers of unnecessary services for a fee.
The Australian Competition and Consumer Commission’s ScamWatch page has more information and advice on keeping safe from scams during the COVID-19 event.
We’ve also published some more general tips on how to keep your super safe online—can you outsmart a scammer?
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