Alert Annual member statements are on their way, check the schedule for when yours is due to be sent: Statement schedule

Annual statements are on their way!

Statements are almost ready for distribution, and you will be receiving yours very soon.

It's that time of the year again, and very soon your annual member statement will arrive. Our statements teams have been working hard to get statements ready for circulation, and now the timing of your delivery depends on you.

If you have chosen to receive your annual member statement electronically, you will get an email letting you know that your statement is ready to view in your member online services.

If you have elected to receive your statement by post, or if we do not have an email address on file for you, the postal service will deliver your statement to your nominated address.

The delivery of your statement also depends on your scheme, see the table below for our distribution schedule: 

 WHEN SCHEME WHAT
First week of August PSS, CSS, DFRDB and MilitarySuper Electronic statements
Second week of August    
Third week of August CSCri Electronic and mail statements

Fourth week of August
PSS, CSS, DFRDB and MilitarySuper Mail statements

ADF Super Electronic and mail statements 
First week of SeptemberPSSap Electronic and mail statements 

 

Statements look different this year, so Ed from our Member Education team has taken some time to explain where to look for information, and give some general tips about how to read your statement. You can check out his videos on our YouTube channel

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