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Annual statements have been sent

Annual statements have been sent, and can be viewed in member services online

If you have chosen to receive your annual member statement electronically, you will be able to view your statement in your member online services.

If you have elected to receive your statement by post, or if we do not have an email address on file for you, the postal service will deliver your statement to your nominated address.

Statements look different this year, so Ed from our Member Education team has taken some time to explain where to look for information, and give some general tips about how to read your statement. You can check out his videos on our YouTube channel

The delivery of your statement depends on your scheme, see the table below for our distribution schedule: 

 WHEN SCHEME WHAT
First week of August PSS, CSS, DFRDB and MilitarySuper Electronic statements
Second week of August    
Third week of August CSCri Electronic and mail statements

Fourth week of August
PSS, CSS, DFRDB and MilitarySuper Mail statements

ADF Super Electronic and mail statements 
First week of September PSSap Electronic and mail statements 

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