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Our partnership with Lifeline Australia

We've partnered with Lifeline Australia to bolster support services for the increasing number of Australians who need support: people dealing with personal crisis, living with mental ill-health or those feeling overwhelmed.

Together, we want to destigmatise help seeking so as to ensure that no one need face their darkest moments alone. 

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Free resources for you

The toolkits below offer tips and information on dealing with life pressures and coping with anxiety.

Learn more about mental wellbeing and Lifeline

Watch

This is Dennis’ story, a Lifeline Telephone Crisis Supporter with a background in the military.

Dennis’ story – You can answer the call to help us respond to our national suicide emergency from Lifeline Australia on Vimeo.

 

Listen

Photo of man celebrating win at Invictus GamesHear from veteran Ben, about how his family, competing in the Invictus Games, discovering a talent for art, equestrian therapy, rowing at sunrise and simply enjoying being “ordinary” all helped him return to life.

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Or hear from Graeme about the many strategies he has put in place to keep himself connected and hopeful through retirement.

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girls at the beach

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Explore 11 communities on the Lifeline website - with specialised information and support channels including for veterans, retirees, and parents.

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Donating to Lifeline

Get involved

Lifeline is receiving a call for help every 30 seconds and every call for help we answer could be another life saved. Your support can ensure that no one faces their darkest moments alone. Please donate to Lifeline, every dollar counts.

If you, or someone you care for needs support, know that Lifeline is here for you. Please call 13 11 14 (24 hours/7 days) or chat to a crisis supporter online at www.lifeline.org.au (7pm – midnight every night.)

More about our partnership

We've partnered with Lifeline Australia to bolster support services for the increasing number of Australians who need support: people dealing with personal crisis, living with mental ill-health or those feeling overwhelmed. Together, we want to destigmatise help seeking so as to ensure that no one need face their darkest moments alone. 

We chose to support mental health after our customers in the APS and ADF told us it was one of the biggest issues they faced. We listened and we’re committed. Our long-term partnership with Lifeline will allow us to understand and implement lasting change for the mental health of our customers and staff.

 

For our customers 

We know that mental ill-health is impacting our customers; Unfortunately, it is a leading cause of insurance claims for our customers and veteran suicide is a significant issue for our ADF customers. Our contribution funds Lifeline’s critical crisis support services, like their 13 11 14 helpline which is accessed by a person in need every 30 seconds. By supporting services such as these, and working with them through our partnership, we want to take preventative action to help these customers and add our voice to the conversation around suicide prevention and crisis support. 

Our support of Lifeline is relevant to all ages and demographics of our customers. Sadly, suicide is the leading cause of death in Australia for people between the ages of 15 and 44. Each of these lives lost has an impact on 135 others in the community. In 2019, nine lives were lost to suicide across Australia each day. This includes one serving, ex-serving or reserve Defence member each fortnight. We are doing this for ourselves, our community and our customers. 

 

For our staff

As part of our partnership, our staff has access to world-class training from Lifeline to enable them to better serve customers in crisis, those who are vulnerable, and those facing significant life changes. The partnership has enabled us to access the inspirational Lifeline Community Custodians, who speak to staff on their life experience, and work to break down the stigma of mental illness. 

Our staff are enthusiastic fundraisers, with more than eighty of us participating in the Push Up Challenge in 2021, which raised $7,900 for Lifeline. In recognition of our hard work, this amount was matched by CSC.  

CSC and Lifeline announce partnership as need for mental health support spikes

The three-year partnership will see CSC actively promote Lifeline’s awareness, education and support services as well as providing funding to broaden Lifeline’s 24 hour crisis support and suicide prevention services.

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