Training & education

We run regular employer training sessions across the country to help you understand and streamline your super obligations.

A woman stands at the front of a room of professional looking people. They are paying attention to her and she is explaining something to them.

Super can be confusing, but we're here to help.

We run regular employer training sessions across the country to help you understand and streamline your super obligations. We offer general and specialised training to ensure you fulfil those obligations effectively and efficiently. We provide training sessions face-to-face at our dedicated training facilities at 7 London Circuit Canberra or at your office, whichever is more convenient for you. We can also provide training sessions via videoconference. Training sessions are offered to:

  • Payroll and Recruitment teams
  • Human Resources Practitioners
  • Rehabilitation Case Managers and Workplace Health and Safety Representatives
  • Managers and Senior Executives

What topics do we cover?

Payroll and recruitment topics

Our payroll and recruitment topics are designed for anyone who needs an understanding of our schemes to start new employees, pay super contributions or complete salary reviews. The topics covered include:

  • Introduction to super for government employees
  • Scheme eligibility and recommencement rules
  • Super contributions
  • Casual members and part-timers
  • Leave
  • Salary for super and salary reviews
  • Shift allowance

We recommend a full day to cover all topics except shift allowance. Shift allowance is a complex topic that adds an additional 2 hours to any training schedule. We are happy to explore the training structure to best suit your needs and time.

Human resources topics

We offer a high level overview of super that is designed for Human Resources Practitioners or similar. This cover the key moments in your employee’s journey from recruitment to retirement, and shows how we work together to support them. Topics covered include onboarding, growing super benefits, ceasing employment and life beyond employment. 

Invalidity and insurance topics

Our invalidity and insurance training is designed for anyone who assists CSS, PSS and PSSap customers when they become sick or injured. The topics covered during the session are:

  • Invalidity retirement for CSS, PSS and PSSap customers
  • CSS and PSS pre-assessment payments
  • CSS and PSS partial invalidity pensions
  • PSSap insurance – lifePLUS cover

These topics dive into what invalidity and insurance options are available, their eligibility requirements, how to submit an application and what information you need to support that application. We also briefly touch on how the payments work.

Timings of invalidity sessions vary based on the group size and knowledge levels. We recommend a full day to properly cover all topics, but we are happy to discuss the timings and make adjustments to better suit your availability.

We also have a session about invalidity and insurance designed specifically for payroll. The topics covered surround calculating and reimbursing pre-assessment payments and partial invalidity pensions and payroll’s involvement in PSSap invalidity matters. This session is typically 3 hours long.

If you are only after a brief session about invalidity and insurance for our CSS, PSS and PSSap customers, talk to us about our 60 minute overview session.

We offer training at our office or yours

Where do you want to train?

Find the details below for our Australia wide training sessions. If you're interested in attending a training session outside of Canberra, or if you'd like a tailored session to be designed to suit your needs, just get in touch.

Training schedule

Interstate training calendar

Invalidity and insurance training

Date Location
2019
27-30 August Tasmania
9-13 September Brisbane and Geelong
22-25 October New South Wales
5-8 November Victoria
Date Location
2020
18-21 February Adelaide and Perth
10-13 March Queensland
31-3 April Victoria
19-22 May New South Wales

Training for payroll, recruitment and human resources staff

Date Location
2019
27-30 August Tasmania
9-13 September Brisbane and Geelong
22-25 October New South Wales
5-8 November Victoria
Date Location
2020
11-13 February Adelaide and Darwin
3-5 March Victoria
7-9 April Sydney and Perth

Training sessions at 7 London Circuit Canberra

Payroll and recruitment training session – register for 13 August 2019

Case management training session – register for 12 September 2019

Payroll and recruitment training session – register for 26 September 2019

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