CSC's response to COVID-19

Despite the amount of disruption and uncertainty all around us at the moment, our focus has not wavered; and that focus is our customers.

A message from our Chief Customer Officer ...

The COVID-19 pandemic does not affect your insurance cover, payments or contributions. If you are experiencing financial hardship, you may be able to access up to $10,000 of your super this financial year and next. Apply through the Australian Taxation Office's website, or your MyGov account. Our services continue as normal online, by phone and email, but meetings and seminars are being held online. Despite the disruption and uncertainty, our focus has not wavered; and that focus is you.

We're keeping our customers, staff, and your super safe

Our operations during COVID-19

A message from CSC’s Chief Customer Officer, Peter Jamieson

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How are we managing your retirement savings?

While COVID-19 is a genuine surprise, the evolution of financial, debt, and economic trends over the last few years have seen us progressively increase the diversification of your portfolios and continuously enhance the quality of our material private asset exposures.

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Dealing with market volatility in the face of pandemic risk

We are actively managing the potential risks arising from the COVID-19 pandemic, and are taking the current global context seriously.

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We’re committed to assisting any customer experiencing financial hardship, particularly during this difficult period.

Early access to super

In response to the COVID-19 (Coronavirus) pandemic, the Australian Federal Government has announced emergency legislation that will allow eligible individuals access to withdraw up to $10,000 this financial year and $10,000 next financial year, from their superannuation. The Australian Tax Office (ATO) will determine who is eligible to access their super under these new arrangements. The ATO has setup a specific COVID-19 page on their website with more information. If you’re eligible, you’ll be able to apply directly with the ATO, or through your MyGov account. 

We're here to help

Frequently asked questions

We have provided answers to some of our most commonly asked questions, you will find EOFY information, our USI, help logging in to online services and many other questions we're regularly asked.

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Contact us

There are many ways for you to get in contact with us. Find our details below to get the right service for you.

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ATO - Early access to super

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Minimum annual payments for super income streams

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Australian Government - Early access to superannuation

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Insurance & Cover

At CSC, we want you and your family to be taken care of when the unexpected happens.

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Early access to super

In some situations, you may be able to withdraw your super before you reach your preservation age.

Learn more

Frequently asked questions

We have provided answers to some of our most commonly asked questions.

Find out more