There are many ways for you to get in contact with us. Find our details below to get the right service for you.
PSSap Members contact details
Operating hours: 8.30am - 6.00pm, Monday to Friday (Australian Eastern Daylight Time).
Local: 1300 725 171
Overseas: +61 2 4298 6030
Local: 1300 364 144
Overseas: +61 2 4253 6122
Locked Bag 9300,
Wollongong, NSW, 2500
PSSap email: firstname.lastname@example.org
CSCri email: email@example.com
Freedom of information request
You do not need to make an FOI request if you are seeking your own information. If you require copies of your own information please refer to the members’ enquiry form above. We will provide copies of your own information to you free of charge.
If you have a complaint
|Phone||1300 725 171|
|Fax||1300 364 144|
|Post||PSSap Complaints Officer,
Locked Bag 9300,
Wollongong NSW 2500
If you are still not satisfied
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Webmaster feedback and suggestions
CSC welcomes your feedback; this website is designed to help you make sense of your CSC scheme and retirement planning needs. Knowing what you think helps us to continually improve the site, its content and structure in order to meet your needs. If you wish to provide feedback, please email firstname.lastname@example.org
If you are aware of an incident or activity which you suspect is fraudulent, please contact our call centre directly or alternatively you can email CSC at email@example.com
Please note you are under no obligation to provide your name when giving us this information.