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PSSap transition Announcement

In November 2011 ComSuper announced that the transition date for the outsourcing of the Public Sector Superannuation accumulation plan (PSSap) to Pillar Administration would be delayed

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In November 2011 ComSuper announced that the transition date for the outsourcing of the Public Sector Superannuation accumulation plan (PSSap) to Pillar Administration would be delayed.

The purpose of the delay was to allow more time to improve processes and facilitate a smoother transition for members and agencies.

A revised transition date has now been determined and Pillar will take over provision of certain PSSap member and employer services from 11 February 2012. ComSuper's last day of managing the PSSap will be Friday 10 February.

ComSuper has assessed that Pillar's systems will be business-ready to take over PSSap services at this time and the delay ensures that the best possible service to members and agencies will be maintained after the transition occurs.

There will be a service outage coinciding with the process of migrating data from ComSuper to Pillar Administration from 5pm (AEDT) 7 February 2012. Details of this outage are available on the Outsourcing page. During this time there will be no member transaction processing or contribution allocations to member accounts.

Until transition it is business as usual and ComSuper will continue to manage all PSSap queries and services.

7 February 2012

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